Frequently Asked Questions

Customer Care

What are the different methods for paying my water/sewer bill that are accepted at the Macon Water Authority?

MWA customers may pay their water/sewer bill each month according to a variety of payment methods, which include online, by direct draft from their bank account, by mail, by credit card over the phone, or in person either inside or via the drive-thru window at the MWA headquarters building on Second Street.

Tagged: mwa customer service, mwa payment options, direct draft, online bill pay, credit card payments

What are the advantages of paying my water/sewer bill via direct draft?

Direct draft service is quick and easy. MWA customers who sign up for direct draft service receive their normal monthly bill, but on the due date, the MWA automatically withdraws payment from a customer’s account. Customers don’t have to remember due dates or risk the potential for being assessed late fees or penalties. Direct draft service allows MWA customers to always pay their water/sewer bill on time.

Tagged: direct draft service, automatic bill pay

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